Privacy Policy

We at the Lititz Mutual Insurance Group (Lititz Group) recognize that the personal privacy of consumers and our customers is very important. Whether you are already a policyholder or are a consumer applying for insurance, maintaining the confidentiality of the nonpublic personal information you provide to us is a Lititz Group priority. We maintain high standards and safeguards to protect the confidentiality of your information.

Public and nonpublic personal information may be gathered from a variety of sources. Information including name, address, social security number, income information and information about you and your property may be collected from the applications or other forms you have completed, or from information provided by your agent. Policy coverage, premiums, and payment history information may be collected from transactions made with the affiliates in the Lititz Group. Other information may be gathered from consumer reporting agencies such as credit bureaus or property inspection services. The Lititz Group Companies collect and use only that information necessary to meet the customers’ insurance needs and to provide quality service.

At the Lititz Group Companies, only authorized employees have access to nonpublic personal information collected. Access to nonpublic personal information is restricted to those employees who need to know that information to provide our products and services to you. Commitment to maintaining the confidentiality of nonpublic personal information is a condition of employment at the Lititz Group Companies.

The Lititz Group Companies do not generally share nonpublic information about their current customers, former customers, or potential customers with anyone outside of the Lititz Group. We do not, and will not disclose any information about you to anyone, except 1) as required by law, 2) as permitted by law, 3) to perform our underwriting review (that is, to perform a credit check, have a property inspected, etc.), or 4) to otherwise service your policy with us, or to complete a transaction which was initiated at your request. Disclosure to nonaffiliated third parties will only be permitted with the contractual agreement by that party that your information will only be used for the purpose for which it is disclosed.

The Lititz Group privacy policy applies to applicants, policyholders, claimants or beneficiaries under insurance products or services obtained from the Lititz Group Companies primarily for personal, family or household purposes; it does not apply to products or services obtained for business, commercial or agricultural purposes.

This privacy policy is applicable to Lititz Mutual Insurance Company, Penn Charter Mutual Insurance Company, Livingston Mutual Insurance Company, and the Farmers’ and Mechanics’ Mutual Insurance Company (collectively referred to as the Lititz Group Companies or Companies in the Lititz Group).